Palmabook is a 0% commission platform helping hotels and villas increase visibility and reservations using AI-driven marketing.

How does Palmabook make money?

Palmabook applies a smart markup model, letting hotels receive full payouts while we generate profit via strategic global exposure.

Palmabook | 0% Commission Visibility Platform for Hotels & Villas

Transparency Report 2025

Last Updated: October 2025

Palmabook operates with one rule above all others: total transparency.

Every Host, Guest, and Partner has the right to know how trust, data, and safety are managed within our global platform.
This report outlines our compliance, integrity actions, and technological safeguards for the 2025 fiscal year.

1. Platform Integrity & Community Safety

We maintain a zero-tolerance policy for fraud, abuse, or discriminatory conduct.
Our AI-based systems continuously monitor listings, user behavior, and transactions worldwide.

Integrity Highlights 2025

✅ 99.7 % of verified listings passed identity validation
🧠 98.9 % of bookings processed through secure payment partners
🚫 0.3 % of accounts suspended for verified policy violations
🔍 24/7 fraud monitoring with predictive alerts
🧾 100 % of reported cases investigated within 72 hours

All reviews and claims are handled confidentially through verified channels only.

2. Data Protection & Privacy

Palmabook complies with international data frameworks — GDPR, CCPA, PIPEDA, LFPDPPP — and operates under Privacy by Design architecture.

Data Metrics 2025

🔒 100 % of traffic secured by SSL/TLS
🧩 0 breaches, leaks, or unauthorized disclosures
📄 22 access/deletion requests processed — 100 % within 30 days
☁️ Encrypted hosting via ISO 27001-certified Google Cloud infrastructure

We never sell or transfer personal data to third parties.
Every user retains the right to access, correct, or delete their information at any time.

3. Advertising & Algorithmic Transparency

Palmabook applies Google Consent Mode V2 and adheres to the OECD AI Ethics Principles.

AI & Ads 2025

🚫 No discriminatory ad targeting
🤖 AI decisions verified by human reviewers
📈 Audit frequency: quarterly fairness & bias tests
🧠 Algorithm accuracy: 98.2 % ranking prediction success rate

Our advertising systems are designed to maximize reach without compromising privacy or fairness.

4. Legal & Moderation Requests

We process every verified report in accordance with global safety protocols.

Request Type	Total 2025	Processed (%)	Avg. Resolution
Fraud / Abuse	91	100 %	≤ 48 h
Identity Verification	59	100 %	≤ 24 h
Content Removal	33	97 %	≤ 72 h
Data Requests	22	100 %	≤ 30 days

Palmabook collaborates only with verified users and official authorities, maintaining confidentiality and due process in every case.

5. System Reliability

Palmabook operates on a multi-region cloud infrastructure to ensure seamless service continuity.

Performance Indicators 2025

⚙️ 99.985 % uptime
🕒 1.08 s average page load time
🔄 Real-time backup every 12 hours
🧩 5 major software updates with zero downtime

All critical operations (payments, listings, messaging) are continuously monitored to maintain platform stability.

6. Ethical Governance

Palmabook operates with integrity anchored in four principles:
Transparency | Security | Innovation | Trust

Every decision — from AI deployment to partnership selection — is reviewed under these standards to ensure the long-term safety and fairness of our ecosystem.

7. Contact & Reporting

To report abuse, data concerns, or unethical activity:
📧 legal@palmabook.com
📱 WhatsApp: +1 (450) 809-0906
🌐 Messenger: facebook.com/Palmabook

Every verified report is acknowledged within 24 hours and resolved within 7 business days whenever possible.

Palmabook publishes transparency information regarding data access requests, account removals, and policy enforcement upon verified legal request. For all inquiries, contact legal@palmabook.com