Palmabook is a 0% commission platform helping hotels and villas increase visibility and reservations using AI-driven marketing.

How does Palmabook make money?

Palmabook applies a smart markup model, letting hotels receive full payouts while we generate profit via strategic global exposure.

Legal Notice — Palmabook.com

Last Updated : October 2025

1. Platform Identification

Palmabook.com (“Palmabook”, “we”, “our”, “us”) is a global hospitality-technology platform providing visibility, booking-facilitation and AI-powered management tools for property owners (“Hosts”) and travelers (“Guests”).

Nature : independent digital intermediary – not a travel agency, real-estate broker, or insurer.
Trade Name : Palmabook
Website : https://www.palmabook.com
Official Contact : admin@palmabook.com | facebook.com/Palmabook | WhatsApp +1 (450) 809-0906

Palmabook operates under neutral global commercial standards and complies with applicable international digital-commerce, consumer-protection, and data-privacy frameworks.

2. Purpose and Scope

Palmabook provides a visibility and booking-facilitation platform connecting Hosts and Guests.
All listings are owned and managed by their respective Hosts, who remain fully responsible for legal, tax, and safety compliance in their jurisdiction.
Palmabook’s mission : empower the hospitality ecosystem through transparency, technology, and AI innovation.

3. Infrastructure & Data Security

All hosting infrastructure runs on ISO 27001-certified cloud environments with 256-bit SSL/TLS encryption and multi-region redundancy.
Palmabook enforces continuous security auditing, intrusion-detection monitoring, and privacy-by-design architecture.
Server locations may vary globally to ensure resilience and legal neutrality.

4. Intellectual Property

All design, logos, databases, AI systems, and text on the Platform are the exclusive property of Palmabook.com or licensed partners.
Any unauthorized reproduction, modification, or redistribution is strictly prohibited.
“Palmabook” and its visual identity are registered trademarks protected by international IP treaties (WIPO / Berne Convention).

5. Service Disclaimer & Liability Limitation

Palmabook operates “as is” — without express or implied warranties.
We are not liable for :

service interruptions or data-network outages;
inaccuracies or omissions in listings;
financial, commercial, or reputational losses;
disputes between Hosts and Guests.

Users must verify information and local compliance before any transaction.
Palmabook’s aggregate liability shall never exceed the verified amount paid for the affected service.

6. External Integrations

Palmabook may reference or connect with third-party services (Booking.com, Airbnb, Expedia, Google Ads, Meta Ads, payment processors, etc.).
Each third-party entity retains its own privacy and terms.
Palmabook disclaims responsibility for external content or data-processing methods.

7. Data Protection Compliance

Palmabook conforms to the major global frameworks : GDPR (EU), CCPA (US-CA), PIPEDA (CA), LFPDPPP (MX).
Personal data is processed only as described in the Palmabook Privacy Policy, with user rights to access, rectification, erasure, portability, and consent withdrawal.
Advertising and analytics operate under Google Consent Mode V2 and explicit opt-in logic.

8. Abuse & Legal Reporting

To report unlawful, misleading, or rights-infringing content :
📧 legal@palmabook.com
Include : URL / listing ID + description + proof of identity.
Verified reports are reviewed within 7 business days.
Palmabook may suspend or remove violating content following internal compliance assessment.

9. Neutral Governance Clause

Palmabook operates under international digital-commerce neutrality.
All disputes or claims must first pass through Palmabook’s Internal Resolution Channel (Compliance Module).
No external or public procedure may begin before completion of that process.
This clause ensures confidentiality, fairness, and jurisdictional balance worldwide.

10. Policy Evolution

Palmabook may update this Legal Notice to align with regulatory or technological changes.
The newest version replaces prior versions upon publication, indicated by the “Last Updated” date.
Continued platform use constitutes acceptance of the current version.

11. Contact Protocol

Palmabook Compliance Office
📧 legal@palmabook.com
💬 facebook.com/Palmabook
📱 WhatsApp +1 (450) 809-0906

All legal or administrative communications must be submitted digitally via these verified channels.