Accessibility / Cookies Policy

Last Updated: October 2025

Palmabook.com is committed to accessibility, privacy, and transparency across all devices and regions.
Our goal : make every digital interaction usable, ethical, and compliant with the highest global standards (WCAG 2.2 AA, ADA 2025, RGPD, CCPA, LFPDPPP).


1. Accessibility Commitment

Palmabook ensures equal access to all users through :

  • Full keyboard and screen-reader support (JAWS, NVDA, VoiceOver)

  • Responsive layout for desktop, tablet and mobile

  • High-contrast and large-text options for low-vision users

  • AI-based translation and captioning for multilingual access

  • Compliance testing with Google Lighthouse and W3C standards

If you encounter any difficulty using the Platform, contact accessibility@palmabook.com.
Every accessibility report is reviewed within 7 business days and, if needed, corrective actions are implemented immediately.


2. Cookie and Tracking Policy

2.1 Default Privacy Mode

Palmabook operates by default in “privacy-first mode.”
No analytical or advertising cookies are created until explicit consent is given.
If the user does not respond to the consent banner, tracking is automatically refused (Consent Mode V2 = “denied”).

2.2 Essential Cookies Only

We use only technical session cookies strictly necessary for:

  • Site security and fraud prevention

  • User authentication and navigation continuity

  • Load balancing and performance stability

These cookies do not collect personal information and expire automatically after your session.

2.3 Analytics Cookies (Consent-Based)

If you accept cookies, Palmabook uses Google Analytics (Consent Mode V2) to measure page performance and user experience anonymously.
No tracking occurs until you press “Accept.”
Ignoring or closing the banner = automatic refusal.

2.4 Ad and Partner Compliance

All integrations (Google Ads, Meta Ads, Booking.com, Stripe, PayPal, Wise) operate under strict data-protection agreements.
Palmabook never shares personal data for marketing without consent.


3. Your Privacy Controls

You may change your preference at any time via the “Cookie Settings” link in the footer or through your browser settings → Privacy → Clear Cookies.
If you disable cookies, some minor features (such as language memory or session persistence) may not function optimally.


4. Contact

📧 privacy@palmabook.com
📧 accessibility@palmabook.com
📱 WhatsApp +1 (450) 809-0906
🌐 facebook.com/Palmabook


Transparency | Accessibility | Security | Trust

© 2025 Palmabook.com — All rights reserved.
Fully compliant with Google Consent Mode V2, WCAG 2.2 AA, and global privacy frameworks.